Shipping policy

Shipping Policy

At Fiero Jewellery, each piece is made with care and delivered with the same attention to detail.

Production & Dispatch

All items are made to order.

Production timelines will be communicated upon order confirmation.
Once your piece is complete, it will be prepared for shipment within 1–3 business days.
You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Methods & Delivery Times

South Africa

Orders are shipped via trusted courier services.
Estimated delivery: 1–4 business days after dispatch, depending on your location.

International Orders

International shipping is not available at this moment

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Packaging

All pieces are securely packaged to ensure safe arrival, while maintaining a clean and considered presentation suitable for gifting.

Delivery Responsibility

Once an order has been dispatched, it is the responsibility of the courier service.
Please ensure that your shipping details are accurate. Fiero Jewellery cannot be held responsible for delays or losses resulting from incorrect information provided at checkout.

Delays

While every effort is made to meet delivery estimates, delays may occasionally occur due to factors outside of our control (e.g. courier delays or customs processing).